Company Policies

Terms of Service

 

Privacy Policy

The safety and privacy of personal data has a special value for Tonkyman Productions, LLC (hereinafter Tonkyman Productions ). The collection, processing and usage of personal data shall only be undertaken with the consent of the individual or due to a legal obligation. Should anonymous or pseudonymous data be needed for business purposes, then only these forms of data shall be used.

Personal data stored at Tonkyman Productions is protected by extensive technical and operational safeguards against potential unauthorised access or abuse. Our security procedures are regularly reviewed along with the latest technological developments.

Tonkyman Productions  uses a secure method of data transmission known as SSL (Secure Socket Layer) transmission to process user information.

 Tonkyman Orders

We collect; store; modify; use and transmit personal data for their own specific purposes towards the justification and settlement of the user’s contract or contract relationships, including individual and personal customer advice and support, and to protect the legitimate business interests of Tonkyman Productions. When necessary, we will transmit personal data to third parties (such as delivery companies). Only information that is needed to carry out its task will be transmitted and used.

The usage of personal data for other appropriate purposes is dependent on prior consent from the user.

User Rights to Access to Personal Information

Visitors and users of Tonkyman Production’s web page can request (free of charge) access to any information held about them and its origin; any recipients of their data and the reason for the storage of such data.

 

Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS

UPS

Order Tracking

A tracking # will be provided to you by Tonkyman Productions within 48 hours of you placing your order. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.